Processing Time
Each piece is handcrafted with care from natural teak wood. Please allow 7-10 business days for processing before shipment. For made-to-order sizes or special requests, we may need a few extra days — we’ll always keep you informed.
Free Worldwide Shipping
We proudly offer free worldwide shipping on all orders — no hidden fees or additional charges at checkout. Your order will be securely packed and shipped from our workshop with tracking information provided once it’s on its way.
Shipping Estimates
Approximate delivery times:
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United States: 7–14 business days
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Europe: 10–20 business days
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Australia & New Zealand: 10–20 business days
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Asia: 7–14 business days
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Rest of the World: 14–25 business days
Please note that delivery times can vary depending on customs inspections, local postal services, or weather conditions.
Customs and Import Duties
For U.S. customers, all customs duties and import taxes have been prepaid — your purchase price already includes these fees. You won’t be charged anything extra upon delivery.
For customers in other countries, most shipments arrive smoothly without additional fees. However, buyers are responsible for any import taxes or customs duties that may apply in their country.
Shipping Providers
We use trusted international couriers such as DHL, FedEx, or EMS, depending on your location. All packages include tracking numbers for peace of mind.
Address Accuracy
Please double-check your shipping address before completing your purchase. We cannot be responsible for delays or losses caused by incorrect addresses provided by the buyer.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us within 7 days of delivery with your order number and clear photos (if applicable). We’ll work closely with you to resolve the issue quickly and fairly.